Customer Use Case

"Our franchisees ask more questions about their businesses and make real time decisions."

Andrew Wilson, CFO, Retail Zoo

Retail Zoo

Leading Australian Food Franchise

Business Challenges

  • Improve end-user (franchisee) data insights into cost of goods and sales information
  • Bring an analytics solution to market quickly and with minimal IT resources
  • Integrate new data sources and visualize them at low cost
  • Support multiple brands easily

Pentaho Solution

  • Utilize Pentaho Data Integration for loyalty, sales, point of sale, location and other data to architect new data ecosystem
  • Pentaho Business Analytics, specifically dashboards and reports to track KPIs
  • Work with Pentaho partner BizCubed for deployment assurance and mobile extensibility

Value Added

  • Improved franchisees' business models
  • Reduced query time and integrated new data sources to allow more meaningful and holistically-informed business decisions
  • Freed IT resources from manual scripting and data cleansing
  • Streamlined group level reporting and analytics – facilitating strategic decision making

Why Pentaho

  • Scalable solution that can grow with analytics needs and new technology
  • Platform where Retail Zoo can drive results rather then technology dictating approach
  • Low total cost of ownership with high functionality
  • Superior services and support from partner BizCubed