Customer Use Case

"To improve patient care, we need access to our data. Pentaho is helping us provide better analytics and care to the hundreds of thousands of patients we serve each year."

Joel Hughes, Business Intelligence Analyst, Loma Linda University Health Care

Loma Linda University Health Care

Educational health-sciences institution with over 900 physicians providing outpatient services to hundreds of thousands of patients each year

Business Challenges

  • As a health care center with millions of patients treated and over 900 physicians, Loma Linda University Health Care wanted to improve patient care with better visibility and insight into patient and business data
  • With a limited team, LLUHC is responsible for managing the entire data and analytics process for outpatient services
  • Since LLUHC heavily relies on Epic for its patient information, they needed an easy way to extract that data and blend it with other data to create a 360-degree view of their patient data

Pentaho Solution

  • Pentaho Data Integration and Business Analytics provides enterprise data management, reporting and analytics to physicians and affiliated outpatient clinics
  • The Project was delivered on time and on budget with the help of Pentaho Professional Services
  • The team selected Pentaho over SAP BusinessObjects, IBM Cognos and TIBCO Jaspersoft
  • Centralized, secured, consistent information delivery has eliminated significant hours compared with the previous Microsoft Access-based system. Pentaho’s capabilities exceeded Loma Linda’s needs and requirements. 

Value Added

With Pentaho, Loma Linda University Health Care has provided the following financial and clinical improvements to their outpatient services:

  • Use data to increase productivity, improve revenue cycles and fact-based decision making
  • Increased collaboration with more departments and users through the delivery of highly reliable, timely and accessible information
  • Provide higher level patient views that couldn’t be created within Epic
  • Achieve stricter performance based care metrics through provider scorecards
  • Optimize physician and staffing work schedules

Why Pentaho

  • Complete end-to-end data integration and business analytics platform
  • Intuitive dashboards make self-service reporting much easier
  • Provide multimodal capabilities