Information and communications technology (ICT) provider
- New government legislation in Belgium was enacted requiring municipalities to publicly declare policy objectives and meet KPIs by 2014.
- The new legislation for planning and reporting transparency represented a major operational and cultural change for local municipalities in Belgium.
- The Government enlisted Cipal to develop and pilot a BI application similar in functionality to leading commercial apps for social welfare organizations.
- Cipal sought a BI application it could tailor and re-brand "Athena," named after the Greek goddess of wisdom.
- Following an exhaustive review of traditional and open source BI vendors, Cipal chose Pentaho BI Enterprise Edition to embed in the Athena BI product.
- Cipal hosts Pentaho BI on a cluster of virtual machines (Redhat Linux and zLinux).
- Cipal is deploying the full range of Pentaho BI capabilities including data integration, reporting, dashboards and analysis.
- Cipal's long term plans include adding Pentaho BI's data mining capability for profiling customers who use municipal services in order to plan more efficiently and improve the experience.
- Learn more about why Cipal decided to embed Pentaho BI in the full case study located under Related Media on this page.
- Knowledge transfer - Cipal is collaborating with Pentaho partner, BiSmart, to offer end user training on Athena BI.
- Rapid time-to-value - The Athena implementation was completed and deployed within budget to four social welfare associations in just four months, including extensive testing and workshops with end users.
- Power to the user - HR managers are now empowered to create, customize and analyze reports on their own time without reliance on IT.
- A step towards change - After the success of the pilot project with human resources data, Athena BI will now be used in additional social welfare associations, municipalities, and provinces. This is a major step forward in the right direction to provide long-term significant value to the Belgium government.
- Open Source technology
- Wide range of fully integrated modules
- Highly competitive total cost of ownership
- Flexible infrastructure