Customer: Oklahoma School of Community Medicine

"We are moving from taking care of patients in an office to looking at an entire panel of patients and caring for them wherever they are. With Pentaho, we can see which patients are moving toward therapeutic targets and which are not and call those individuals into the clinic as needed."

Deployment Overview

Key Challenges

• At the Bedlam Longitudal Clinic, a branch of the Medical Program at the University of Oklahoma School of Community Medicine in Tulsa, Dr. Ronald Saizow needed a feedback tool for teaching panel management to collaborative teams of medical, nursing, pharmacy and social work students.
• In particular, the students wanted to take a closer look at the effects of their treatment in order to key in on which inventive efforts worked and which didn’t so that they could incorporate the results into their treatments.
• Bedlam needed a business analytics platform that would allow professors and students to track their efforts as they treat uninsured individuals who have been diagnosed with a chronic illness, such as diabetes or hypertension.

Pentaho Solution

• Using customized Pentaho reports, medical students can track vital statistics for chronically ill patients, such as blood sugar, blood pressure and cholesterol levels. The reports also let the students see how the panels of patients respond to specific interventions to then design corresponding corrections to keep patients on their therapeutic targets.
• When Pentaho Business Analytics became available through the MyHealth Program, Dr. Saizow volunteered the Behlam Longitudinal Clinic at the University of Oklahoma to be a “guinea pig.”
• The Bedlam Clinic uses Pentaho Business Analytics to help them teach panel management to medical students who are serving uninsured individuals who have been diagnosed with a chronic illness, such as diabetes or hypertension.

Results

• Students are able to view and analyze data from an entire panel of patients to provide consistent and preventive care without requiring patients to be present, helping them move toward their therapeutic target.
• Overall, Pentaho has provided the Bedlam Clinic with an evidence-based treatment protocol that translates into more aggressive treatments, such as increasing the dosage of medications every two weeks instead of every three months.
• The groups came up with interventions, such as increased frequency of clinic visits, to try and effect better outcomes. Three months later, Pentaho let the teams see which groups were successful with this intervention and which were not. Along the way, they also made improvements to the custom reports within Pentaho.
• When Pentaho was first implemented in the summer 2011, all the medical, nursing, pharmacy and social work students attended a retreat where they were broken into practice groups. Each group received a Pentaho report for their diabetes patients that allowed them to see patients’ vital statistics, such as blood sugar, blood pressure and cholesterol. None of the groups were satisfied with their diabetes care outcomes.

Why Pentaho

• Provides vision into treatment results
• Creates clear, readable and accurate data