Customer: TravelTainment


About this Customer

TravelTainment

Provider of multi-channel distribution platforms for the travel industry

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TravelTainment

"Pentaho Business Analytics fits perfectly into our open source Big Data environment. The outstanding self-service analytics and reporting capabilities help TravelTainment build out expertise and offer better reporting services to our customers."

Deployment Overview

Key Challenges
  • Its many different business clients required various types of reporting and analysis, draining valuable IT resources that acted as a support desk.
  • Its legacy systems had limited insight and reporting capabilities; the data was not consolidated into a single warehouse; nor was there a reporting tool in place.
  • TravelTainment needed to make sure that its website is extremely user-friendly and fast, all the while processing a vast amount of data.
Pentaho Solution
  • TravelTainment runs Pentaho Business Analytics in an open source-friendly, big-data environment.
  • TravelTainment selected Pentaho to make sense out of the large amount of data it has.
Results
  • Three times faster reporting – TravelTainment has been able to improve turnaround time by 2-3 times, even for the most complex reports, allowing quicker response to demand for insights.
  • Developers can now focus on improving the platform - Thanks to the self-service aspect of Pentaho Business Analytics, TravelTainment’s developer team can now fully concentrate on improving the platform that lives at the heart of the business.
  • Ability to grow with one analytics vendor - TravelTainment has been using Pentaho for more than a year and is very happy with the results. It now plans to evaluate using Pentaho Data Integration (PDI) to easily access data in and out of Hadoop.
  • Making sense out of Big Data – Pentaho Business Analytics enables TravelTainment to enrich and visualize its very large data volumes for reporting and analysis in such a way that non-technical users can also easily understand them.
  • Major improvement in customer satisfaction - Thanks to flexible and faster reporting capabilities, TravelTainment now runs most of its reports on a daily or hourly basis, even for its largest data sets.

Why Pentaho

  • Superior end-to-end analytics platform
  • Ability to manage Big Data sets
  • Fast self-service reporting