Customer: Scholarship America
"We wanted to leverage our already excellent customer experience by giving clients real-time access to information on scholarship programs. Pentaho BI Suite gives us, and our users, the capabilities we need in a cost-effective, financially responsible package."
Deployment Overview
Key Challenges
- Update operational management system
- Make standardized and custom reports and dashboards available to clients
Pentaho Solution
- Pentaho Business Analytics Enterprise Edition deploying the reporting and dashboard capabilities
Results
- Reached goal to create standardized and custom reports. Now clients can get on-demand answers to questions such as "how many applications have been received" and "where in the process are we and what are the next steps."
- Improved customer experience by providing a gateway dashboard for information-oriented clients, giving them real-time access to status information about their scholarship programs.
Why Pentaho
- Open standards support
- Cost of ownership
